Accepting These Terms
These terms apply when you use the Allen’s Moving & Storage website or book our moving and storage services. The signed estimate and the bill of lading for your move are the binding documents; this page explains the ground rules behind them.
Quotes and Estimates
Written quotes are based on what you tell us: addresses, room count, access, and items. If move-day reality differs materially (extra rooms, undisclosed heavy pieces, a blocked loading dock), we discuss any price change with you before work continues.
Deposits and Cancellation
- An $85 deposit reserves your date and is credited to your final bill
- Cancel or reschedule with at least 48 hours’ notice and the deposit moves with you or comes back to you
- Cancellations inside 48 hours forfeit the deposit, because the crew and truck were already committed
Liability and Valuation
| Coverage | What it means |
|---|---|
| Released value (included) | $0.60 per pound per item, the federal baseline |
| Full-value protection | Optional add-on at 1-3% of declared value, covering repair or replacement |
Our cargo coverage extends up to $1,000,000 per shipment. Cash, jewelry, and personal documents travel at your own risk and are better carried with you.
Claims
Report loss or damage in writing within 9 months of delivery, the window federal rules allow. Photos and your inventory sheet speed everything up.
Governing Law
These terms are governed by the laws of the State of Florida. Any dispute is heard in the courts of Osceola County, Florida.
Changes to These Terms
We may update these terms from time to time; the version posted here when you book applies to your move.